Mark Newton is the Ohio Valley Region General Manager for BCI Wooster and Indianapolis Divisions where he oversees all sales, production, design, finance, and customer service operations with a strong focus on associate safety and development. With over 38 years of industry experience, Mark brings a wealth of expertise that enhances the customer experience across both divisions. His strengths lie in clear communication, a keen understanding of customers’ pain points, and a steadfast commitment to delivering exceptional customer service. Mark’s dedication to keeping associates engaged and motivated fosters a positive workplace culture while driving operational excellence and production efficiency throughout BCI.