Kristy Johnson

Customer Service Manager

  • Knoxville Division

Kristy Johnson is the Customer Service Manager at BCI Knoxville Division. She leads and develops a team of highly motivated customer service reps and project managers dedicated to meeting and exceeding customers’ expectations. With Kristy at the helm, BCI prides itself on providing timely resolutions to service issues with empathy that customers appreciate. With 28 years of industry experience, Kristy plays a significant role in relationship building, extensive leadership training, problem-solving, and continuous improvement at BCI.